Link of the Day #76

Who should really come first - the customer or the employees? Here is a unique perspective on that question from management guru Tom Peters. Watch the video at the link below:

http://wyld-about-careers.blogspot.com/2010/10/tom-peters-treating-your-employees-like.html

Image via Wikipedia

So, what do you think? Can you relate to his perspective? What do you think of the Southwest Airlines’ philosophy? Any personal stories to relate from your work experience? Enjoy - and feel free to forward to your friends and colleagues! And remember, post your comments in response to the article at that link
(http://wyld-about-careers.blogspot.com/2010/10/tom-peters-treating-your-employees-like.html).

And for those of you who happen to have me for both Management 425 and 464 (either at the same time or in a prior semester), the alternate link of the day is:
http://managementinaminute.blogspot.com/2011/12/instant-mba-there-are-no-truly.html
Good luck - and take advantage of this extra learning (and extra credit!)...

David

David Wyld, Professor of Management
Southeastern Louisiana University

Wyld About Management (http://wyldaboutmanagement.blogspot.com/) and

Management in a Minute (http://managementinaminute.blogspot.com/)

+++++++++++++++++++++++++++++++++++++++++++ 

Related articles

• The Top 10 Things You Need to Know About Information Technology: An Analysis of How Information Technology Can Improve Customer Service and The Bottom-line (scienceray.com)
• The Top 10 Things You Need to Know About The Types of Control Systems: An Analysis of Finding The Best Way to Monitor and Evaluate Your Business and Employees (bizcovering.com)
• The Top 10 Things You Need to Know About Global Production: An Analysis of Our Evolving, Globalizing, Shrinking World (bizcovering.com)
• The Top 10 Things You Need to Know About Choosing a Strategy: An Analysis of International Business Strategies (bizcovering.com)
• A Summary and Review of How The Mighty Fall, and Why Some Companies Never Give in by Jim Collins for Thinking Executives - and Those Who Want to be One (bookstove.com)
• A Summary and Review of The Pursuit of WoW by Tom Peters for Thinking Executives - and Those Who Want to be One (bookstove.com)
• A Taste of Turkey: A Recipe for Iki Renkli Kurabiye (trifter.com)
• A Taste of Jamaica: A Recipe for Mango Smoothie (trifter.com)
• Tom Strong and the Robots of Doom: Interview with Writer Peter Hogan (omnivoracious.com)
• How Birthday Cakes are a necessity when it comes to morale in this economy (bizcommunicator.wordpress.com)